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Category: Twilio Studio

Posted on September 18, 2021September 18, 2021 By: Dax

Route Twilio Flex calls by skill using Twilio Studio

In this article we are going to create an IVR that routes the call to an agent with the correct skill to handle that call.…

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  • Twilio
  • Twilio Flex
  • Twilio Studio
  • Twilio Taskrouter

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